Privacy Policy

This Privacy Policy explains how we collect, use, disclose and retain personal information through your use of www.lakevida.com and any other Lake Vida-owned website that is controlled by Lake Vida (collectively, the “Site”) and the services, products, platforms, features, content or applications offered by Lake Vida LLC and its affiliates (collectively, “Lake Vida,” “we,” “us,” or “our”) (collectively with the Site, the “Services”). Our Services are intended for U.S. residents only (excluding California).

Definitions

“Affiliates” include any company owned or controlled by Lake Vida LLC.
“Agents” are people and other entities we contract with, including our independent contractor licensed real estate salespersons, that may offer or provide services to you. Please note that although Agents may elect to use Lake Vida designated email addresses or marketing materials, Agents are independent contractors who are not employed or controlled by Lake Vida. This Privacy Policy does not govern your interaction with Agents outside of the Site, and you will be governed by other privacy terms, if any, of the websites or services through which you are interacting with those Agents.

1. What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable information (“PII”) and other information collected in connection with your use of, or access to, the Services. This Privacy Policy also covers our treatment of any PII that we collect outside the Services and are combined with such PII collected in connection with your use of, or access to, the Services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any landlords, renters, owners, buyers, and third-party websites, services and applications (“Third Party Services”) that you elect to access through the Services or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy or that you request through your use of the Services, we cannot take responsibility for the content or privacy policies of those Third Party Services.

2. What Information Do We Collect?

Information You Provide Us: You may choose to provide us with certain information that could include, without limitation, PII or other information we request from you that is required by law or that you share with your Agent as part of facilitating a real estate transaction.
Information Collected from Agents: When you use our Site or Services, we may receive certain information about you through our Agents. Such information may include PII or other information an Agent may request from you that is required by law or is otherwise required to facilitate a real estate transaction. By providing this information to our Agents, you understand that we may store such information and contact you to send you information about a real estate transaction, the Services, Lake Vida, or for any other reason set forth in this Privacy Policy.
Information Collected Automatically: We also receive and store certain types of information whenever you interact with the Services. We automatically receive and record information in our server logs from your browser, including your IP address, search queries, cookie information, mobile device identification and the listings and pages you request. We may also record the details of your activity on the Services. This information may be used by us to develop new services or improve the Services and may be shared with third parties in order to do so.
Information Collected Using Cookies: Your browser stores cookies (pieces of text) in a manner associated with each website you visit. We may use cookies to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet. We sometimes use cookies to identify that your web browser has accessed aspects of the Services. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties.
Information Collected from Third Parties: If you choose to register on our Site or otherwise link your Lake Vida account with a third party’s service (i.e. social media services or otherwise), we may receive the same type of information we collect from you (described above) directly from those services.

3. How Do We Use Your Information?

In addition to the uses set forth above, we may use information that we collect about you or that you provide to us, including any PII, for any business purpose, including, without limitation:

To present the Services and its contents to you from Lake Vida or its Affiliates.
To develop Services that help Agents provide real estate transaction services to you.
To provide you with information or services that you request from us.
To contact you regarding the Services or your account.
To provide you with promotional information regarding the Services or services provided by our Affiliates or Third Party Services.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To conduct research and development for the improvement of the Services, the development of new services and offerings and in connection with our business.
In any other way we may describe when you provide the information.

4. How, And With Whom, Is My Information Shared?

Affiliates: We may receive and share your PII or other information about you with our Affiliates to develop or provide the Services. Information we share with and receive from Affiliates includes, but is not limited to, your PII.
Information Shared with Our Agents: We may share PII with our Agents in connection with their provision of services to you related to the sale, purchase, lease or financing of properties and the advertising and marketing of such properties and related services.
Third Party Partners and Service Providers: We work with third-party partners and service providers to perform Services on our behalf, and we may share your PII with such third-party partners and service providers from time to time.
Email Communications, Phone Calls, SMS Communications with Us and Other Users: As part of the Services, you may occasionally receive email, phone calls, or SMS text from us. You acknowledge and agree that by providing us with your contact information and/or posting information on or through the Services, or requesting that we do so on your behalf, we and our Agents and other third parties relevant to your request for Services, and others may send you email, call you or text you or otherwise contact you or engage in other communications pursuant to your request.
Information We Share in Connection with the Services Performed for You: The information you provide us may be used by us to facilitate and provide the services for you and transactions within the Services. This may include, without limitation, sharing your PII within Lake Vida and with Affiliates and Third Party Services, including, without limitation, the MLS service and any similar listing services.

5. What Information Can I Access? How Do I Opt Out of Communications? How Do I Delete My Data?

We may allow you to access certain information about you for the purpose of viewing, and in certain situations, updating that information. You may request deletion of your account by sending an email to info@lakevida.com specifically identifying that you want to delete your account and providing a phone number that we can call to confirm authenticity of the request. Please note that some information may remain in our records after the deletion of your account for purposes of electronic preservation of records. You may opt-out of receiving communications from us by following the instructions included with such emails or by emailing us at info@lakevida.com. This opt-out only applies to messages from Lake Vida and not third parties, Agents or Affiliates. If you want to opt out of communications from third parties (including, without limitation, Agents) or Affiliates, please follow their opt-out instructions as prescribed in their respective notices. We may deny or fulfill certain requests, either in part, or in full, based on our legal rights and obligations. You have the right to submit an appeal if you are not satisfied with the outcome of your request, by emailing us at info@lakevida.com.

6. What If I Am a California Resident? Or a Minor (Under the Age of 18)?

As we are a small business and California’s evolving data privacy laws and requirements are beyond our ability to track and manage, this website is not intended for use by people residing in California. If you are a resident of California desiring to use Lake Vida’s Services, please call us for more information. We do not knowingly collect, share, or sell personal information of anyone under the age of 18 years old.

7. What Happens When There Are Changes to This Privacy Policy? What If I Have Questions or Concerns?

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make material changes to this Privacy Policy, we will publicly post an updated version of this Privacy Policy for your review on the Site. If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to info@lakevida.com.

Last Updated: January 1, 2025